Frequently Asked Questions
Find answers to common questions about our collections and services
How do I know if an item is authentic?
Every item at Boutique Patina undergoes a rigorous multi-point inspection process by our in-house experts to guarantee 100% authenticity.
What condition are the vintage items in?
We use a standardized grading system ranging from 'Pristine' to 'Good'. Detailed condition notes and high-resolution photos are provided for every product.
Can I modify or cancel my order after it has been placed?
Orders can be modified or canceled within 2 hours of placement. After this window, the order enters our fulfillment process.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. International shipping rates and duties are calculated at checkout.
How often do you add new arrivals?
We update our curated collection weekly. We recommend signing up for our newsletter to receive early access to new drops.
Is a signature required for delivery?
For security purposes, all orders over $500 require an adult signature upon delivery.